July 24, 2008
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Commentary
by David Zusman
A recent visit to England and Scotland reminded me of the many innovations in public sector management taking place around the world. There has been a steady stream of reports on the government’s performance on a number of key policy areas based on performance measures and other metrics used to hold agencies or departments to account.
In Scotland, much of the discussion (aside from speculation on an independence vote) has been directed to the government̵...
Performance Measurement
Sharing evidence-based policy and measuring the impact of programs.
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May 2008
New relationship by Lorne Brownsey B.C.'s approach to Aboriginal rights
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May 2008
Collaborative transformation by Jim Alexander and Christopher Comeau Key to high performance results
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February 2008
Transforming supply chain management by Maureen Buckley Ontario's approach to improving process
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February 2008
A better way to buy by Chris Thatcher A debate on procurement practices
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February 2008
Procurement matters by Anne Phillips An optimists view of new policies
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February 2008
Procurement all-stars by David T. Swift Some who get it right
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December 2007
The Challenge of 10-10-50 by Howard Grant Finding the Way Forward, avoiding a step backward
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October 2007
Procurement Paralysis Redux by David Swift Reader offer their top 10 improvements
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September 2007
Money-back guarantee by Tony Dean and Vic Pakalnis Staking your services to their wallet
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May 2007
Procurement Paralysis by David Swift Send help! Prescription urgently required!
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February 2007
Connecting the Dots Part 5 by John Harrison Six-step solution to an integrated management environment
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February 2007
Employee Engagement by Faye Schimdt and Brian Marson A foundation for organizational performance
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February 2007
Internal Control Certification by Nancy Rector An emerging best practice
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October 2006
Enhancing the Finance Function by Andy Potter Supporting government modernization
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September 2006
Cross-Ministry Focus by Neil Reddekopp and Donavon Young Builds aboriginal self-sufficiency
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June 2006
Connecting the Dots 4 by John Harrison Operationalizing the MRRS and the MAF
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June 2006
The Public Service Value Chain by Ralph Heintzman and Brian Marson People, service, trust
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April 2006
Creating Modern Government by Irene Stewart The Ontario Ppublic Service approach
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March 2006
A Knowledge Management Primer by David Jones Substance over hyperbole
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March 2006
The Art and Science of Getting Things Done by Diana Jonas Project management in the Ontario Public Service
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February 2006
Government Service Quality by Wendy Paquette Citizens First survey finds improvement
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October 2005
Connecting the Dots Part 3 by John Harrison Measuring management delivery performance
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October 2005
Integrated Knowledge Transfer by Melanie Macdonald Explaining the DNA of knowledge management
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June 2005
In Pursuit of Results by Heather Hudson An Ontario strategy
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April 2005
Connecting the Dots Part 2 by John Harrison Managing the Sustaining and Change agenda budgets effectively
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December 2004
Connecting the Dots Part 1 by John Harrison Reconciling the PAA/MRRS, MAF and other management frameworks and approaches
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December 2004
The Wisdom of Crowds by Steve Montague A better measure of performance
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October 2004
It's Easier Than ABC by Rod MacPherson A back-to-basics approach to cost accounting
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