July 24, 2008
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Commentary
by David Zusman
A recent visit to England and Scotland reminded me of the many innovations in public sector management taking place around the world. There has been a steady stream of reports on the government’s performance on a number of key policy areas based on performance measures and other metrics used to hold agencies or departments to account.
In Scotland, much of the discussion (aside from speculation on an independence vote) has been directed to the government̵...
Communication
The magic ingredient that is both the glue that holds the organization together and the lubricant that keeps things rolling. Sharing the mission, vision and values, listening to people, communicating through multiple media to multiple stakeholders. Communication has become a key skill and is the area where leaders are most likely to fail.
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September 2007
The trust bank by Carleen Carroll |
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December 2006
Un-Adopted by Jim Mintz, Bernie Colterman and Doug Church |
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October 2006
Leadership Talks by Brent Filson |
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September 2006
Building Support in Times of Change by Laura Hayter |
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August 2005
And When Delegates Go Home by Woody Huizenga |
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August 2005
Meetings, Blood Meetings by Vic Pakalnis |
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August 2005
Special Events by Jean-Marc Plouffe |
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August 2005
Leadership During a Crisis By Wayne Corneil |
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June 2005
Crisis Communication by John Rainford |
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December 2004
Celebrate and Learn by Donna Cole and Paul Crookall |
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August 2004
Building on Strength by Denise Amyot and Fraser Likely |