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by David Zusman
A recent visit to England and Scotland reminded me of the many innovations in public sector management taking place around the world. There has been a steady stream of reports on the government’s performance on a number of key policy areas based on performance measures and other metrics used to hold agencies or departments to account.
In Scotland, much of the discussion (aside from speculation on an independence vote) has been directed to the government̵...
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May 2008
Shelly Jamieson interviewed by Paul Crookall Giving permission to lead
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April 2008
Paul Tellier interviewed by Robert Parkins Advice for the public service: Simplify it!
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March 2008
Serious Innovation by Jessica McDonald BC's culture of engagement
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March 2008
Too Many Misperceptions by Kevin Lynch A kernal of truth is never the whole story
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February 2008
Changing times and employee engagement by Jeffrey Saltzman Fundamentals of the right work environment
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December 2007
Accommodating Workplaces by David Shannon Respect and recognition for disabled colleagues
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October 2007
Labour Crunch by Ross Laver Better ways to make use of human capital
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May 2007
Talent Wars by Leslie Slater The OPS revoultion for young workers
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May 2007
Building Commitment by Chris Thatcher How are your manager-employee relationships?
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February 2007
From Hero to Zero by Ed DiZazzo Why smart executives derail
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December 2006
Digging up the past by Blair McCreadie and Adrian Miedema The finer points of background checks
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November 2006
Management Void? by Chris Thatcher and Paul Crookall Linda Duxbury on retention and recruitment
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November 2006
Mission Critical by Tim Nast Mental illness in the public service
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November 2006
Joy and Inspiration by Lorraine Weygman A benefit or a necessity?
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October 2006
Humanizing Government by Betty Healey Curbing compassion fatigue
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October 2006
High-trust workplaces by Graham Lowe Trust supports service excellence
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September 2006
Capacity Building by John Harrison Aboriginal financial management
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June 2006
Respect and Productivity by Paul Crookall An interview with John Baird
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May 2006
B.E.S.T. Practices by David Szwarc Engaged employees improve services
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December 2005
Modernizing the Publice Workforce by Leslie Goddard Maria Barrados on the PSMA
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December 2005
An Enterprising Plan by Paul Crookall Ontario DM Michelle DiEmanuele
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December 2005
A Human Services Strategy by Susan Taylor Simpson The reason for York Region's prosperity
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