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by David Zusman
A recent visit to England and Scotland reminded me of the many innovations in public sector management taking place around the world. There has been a steady stream of reports on the government’s performance on a number of key policy areas based on performance measures and other metrics used to hold agencies or departments to account.
In Scotland, much of the discussion (aside from speculation on an independence vote) has been directed to the government̵...
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People, Service, Trust
by Brian Marson and Ralph Heintzman The public service value chain
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Personal Accountability
by Peter Cleveland A key for tomorrow's leaders
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Leadership Building
by Diane Luckow The Action Canada partnership
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Respect and Productivity
by Paul Crookall An interview with John Baird
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Future Focus
by Chris Thatcher Jessica McDonald on BC's stragetic plan
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The Gemini Project
by Bob Chartier A reciprocal approach to executive coaching
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Surviving Promotion
by Harvey Schachter The first 90 days in governnment
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Connecting the Dots 4
by John Harrison Operationalizing the MRRS and the MAF
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Lessons of Shared Services
by Glen Orsak The UK experience
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The Cottage Life
by Heather Bayer Disconnecting isn't what it used to be
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The Layers of Paris
by Gerald Simoneau A city to be discovered
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