July 24, 2008
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Commentary
by David Zusman
A recent visit to England and Scotland reminded me of the many innovations in public sector management taking place around the world. There has been a steady stream of reports on the government’s performance on a number of key policy areas based on performance measures and other metrics used to hold agencies or departments to account.
In Scotland, much of the discussion (aside from speculation on an independence vote) has been directed to the government̵...
CONTENTS
Issue 4, May 2006
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May 2006
Management Excellence by Paul Crookall RCMP gain recognition with Balanced Scorecard
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May 2006
La GRC et le tableau de bord prospectif par Paul Crookall Lexcellence grâce à un outil de gestion
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May 2006
Sympathy for the Devil by Michael Eastman Oversight in accountability
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May 2006
Strategic Priorities by Paul Crookall Federal CIO Jim Alexander
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May 2006
Clarity Call by Chris Thatcher Louise Frechette on government reform
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May 2006
Banking on a Leader by Faith Farthing Bob Normand on the ATB turnaround
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May 2006
BEST Practices by David Szwarc Engaged employees improve services
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May 2006
A is for Accountability by Harvey Schachter The essentials of accountability
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May 2006
Procurement as policy instrument by David Swift Worthy cause or futile effort?
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May 2006
Marketing Public Services by Paul Crookall An interview with Philip Kotler
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May 2006
Theatre Revival by Karen Harrison Uncovering a gem
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May 2006
Integrity Personified by Ken Kernaghan The life of Joe Galimberti
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