July 24, 2008
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Commentary
by David Zusman
A recent visit to England and Scotland reminded me of the many innovations in public sector management taking place around the world. There has been a steady stream of reports on the government’s performance on a number of key policy areas based on performance measures and other metrics used to hold agencies or departments to account.
In Scotland, much of the discussion (aside from speculation on an independence vote) has been directed to the government̵...
CONTENTS
Issue 6, December 2005 / January 2006
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An Enterprising Plan
by Paul Crookall
An interview with Michelle DiEmanuele, Ontario Deputy Minister
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Modernizing the Public Workforce
by Leslie Goddard
An interview with Maria Barrados on the new PSMA
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A Human Services Strategy
by Susan Taylor Simpson
The key to York Region's growing prosperity
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Judging Gomery
by David Good
Surgical intervention - not an autopsy - is required
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Information Anxiety
by John Girard
What keeps managers awake at night?
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Citizens, Not Customers
by Jim Hutton
Focus on customers neglects citizen responsibilities
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Minimizing the Risk of IT Project Failure
by Duncan Card and Melissa Ross
Understanding why IT projects fail
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Retirement Savings Planning
by David Cork
Understanding future funding liabilities
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Walking to a Healthy Weight
by R.W. Dingwall
Counting kilometres and calories
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No Parka Required
by Karen Harrison
Retreats in Portugal and Georgia
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