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Commentary

by David Zusman


A recent visit to England and Scotland reminded me of the many innovations in public sector management taking place around the world. There has been a steady stream of reports on the government’s performance on a number of key policy areas based on performance measures and other metrics used to hold agencies or departments to account.

In Scotland, much of the discussion (aside from speculation on an independence vote) has been directed to the government̵...

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CONTENTS

Issue 6, December 2004 / January 2005

Good Leaders to Better Leaders by IPAC, APEX and CAPAM
The power of associations
Algonquin's Thoughtful Visionary by Paul Crookall
An interview with Bob Gillet
On Risk by Frank Ogden
Playing it safe is now the most dangerous game
Start the Revolution by Chris Thatcher
GTEC awards acknowledge innovation
Celebrate and Learn by Donna Cole and Paul Crookall
Alberta's reason for success
Buikding Trust in the Workplace by Doug Thornton
The keys to a productive environment
Have You Checked Your Financial Health? by Michael Moreau
Seven steps to financial health
The Wisdom of Crowds by Steve Montague
The value of diversity in performance measurement
Connecting the Dots by John Harrison
Reconciling the PAA/MRRS, MAF and other management frameworks
Conflict Coaching by Paul Lennox
The next approach in dispute resolution
Managing Stress by Ken Brough
Embrace it and manage it effectively
Take Me Out to the...Opera? by Karen Harrison
The other side of Cooperstown