This site will look much better in a browser that supports web standards, but it is accessible to any browser or Internet device.

Print this page

From CGE

Web 2.0

More >>

From Vanguard

Defence, Diplomacy, Development, Security

More >>

Newsletter

Sign up for your free email newsletter, and keep yourself up to date with the latest in Networked Government. Seven topics to choose from!

Email Address

Commentary

by David Zusman


A recent visit to England and Scotland reminded me of the many innovations in public sector management taking place around the world. There has been a steady stream of reports on the government’s performance on a number of key policy areas based on performance measures and other metrics used to hold agencies or departments to account.

In Scotland, much of the discussion (aside from speculation on an independence vote) has been directed to the government̵...

Full Commentary >>




ON THE COVER

Some members of Alberta’s Corporate HR Development Strategy Deputy Minister Steering Team. Standing, from left: Maria David-Evans (Learning); Doug Radke (Municipal Affairs); Georgina Riddell (for Brian Manning, Agriculture, Food and Rural Development); and Dennis St. Arnaud (HR Director’s Council). Sitting, from left: Shirley Howe (Acting Public Service Commissioner, Personnel Admin Office); Ken Smith (Energy); and Deborah Owram (Executive Council).

Picture
Innovation? In the Public Service?
Adam Holbrook
Government is a highly-regulated service industry. As with any service industry, it can improve its levels of service, which is a social benefit. But it can also improve its productivity  an economic good.

Public service managers need to innovate both to improve efficiency and to increase client satisfaction. The Government of Canada is committed to increasing client satisfaction with the delivery of government services by 10% by the year 2005.
ONE Financial System for the Ontario Public Service
David Fulford
The introduction of Ontarios Integrated Financial Information System (IFIS) offers challenges on a truly impressive scale. The project will implement, for the first time in the government of Ontario, a single financial management system. With the vision of creating "one financial system for better business solutions," it will open the door to innovation, including exciting new e-government initiatives.
Results for Canadians: Governance and Service in the 21st Century
Doug Williams
Todays leaders and managers confront a significantly more demanding environment than their predecessors.

In response to these challenges, the Government of Canada has developed an overall management agenda.
Albertas Corporate HR Development Strategy
John Dingwall
To meet the human resources challenges facing it now and in the future, Alberta has developed an award-winning Corporate Human Resources Development (HRD) Strategy.

The strategy is guided by a Deputy Minister Steering Team. To learn about how this works, Canadian Government Executive spoke with Shirley Howe, who chairs the DM Steering Team.
Positioning: Managing a Public Sector Brand
Maurice Borts
Public sector managers have come to recognize that the services or products that they offer may be described as brands.

As part of brand management, they have the responsibility  and the opportunity  to manage the brands image in support of the mission and goals of the organization.