July 24, 2008
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Commentary
by David Zusman
A recent visit to England and Scotland reminded me of the many innovations in public sector management taking place around the world. There has been a steady stream of reports on the government’s performance on a number of key policy areas based on performance measures and other metrics used to hold agencies or departments to account.
In Scotland, much of the discussion (aside from speculation on an independence vote) has been directed to the government̵...
ON THE COVER
Michelle d'Auray is the Chief Information Officer of the Government of Canada. Previously, she served as the Executive Director of Industry Canada's Task Force on Electronic Commerce.
Photography: Martin Lipman - martin.lipman@gripandgrinphoto.com
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INTERNATIONAL COOPERATION: SHARING PUBLIC SECTOR EXPERTISE WITH THE WORLD
David Holdsworth |
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TRANSFOMING PUBLIC SERVICE: AN ONTARIO PERSPECTIVE
Art Daniels |
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RELATIONSHIPS WITH CITIZENS IN A NETWORKED GOVERNMENT
Elisabeth Richard |
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WORKING WITH GLOBAL PARTNERS: CANADA CUSTOMS AND REVENUE AGENCY
Enrico del Castello |
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EFFECTIVE LEADERSHIP IN A CROWN CORPORATION CONTEXT
James Hoffman and Ian Yeates |
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MICHELLE D'AURAY: GOVERNMENT ON-LINE
John Dingwall (Chief Information Officer of the Government of Canada, discusses steps the federal government is taking to meet the Throne Speech commitment)
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BENCHMARKING HUMAN RESOURCE MANAGEMENT REGIMES IN CANADA
John Szekula |
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MEANING @ WORK: THE TAO OF PUBLIC SERVICE
Paul Crookall |
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RESHAPING CORPORATE SERVICES THROUGH SELF-SERVICE
Terry Lister |