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by David Zusman
A recent visit to England and Scotland reminded me of the many innovations in public sector management taking place around the world. There has been a steady stream of reports on the government’s performance on a number of key policy areas based on performance measures and other metrics used to hold agencies or departments to account.
In Scotland, much of the discussion (aside from speculation on an independence vote) has been directed to the government̵...
Ole Ingstrup.
Photo Credit: Deborah Dekok
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ALBERTA'S ON-LINE AGRICULTURAL COMMUNITY
Ron Weisenburger and Heather Meek |
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GOVERNMENT INFORMATION CENTRES: ONTARIO'S NEW FRONT DOOR
Art Daniels and Celia Fairclough |
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MANAGING CITIZEN-CENTRED SERVICE
Brian Marson |
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INFORMATION AGE: GOVERNMENT IN BRITAIN
David Cooke |
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RESPONDING TO MANAGERS' NEEDS: ACTION RESEARCH AT CCMD
Geoff Dinsdale |
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REPOSITIONING HUMAN RESOURCES MANAGEMENT
Jim Armstrong and Jennifer Smith |
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IMPOSSIBLE JOBS: CORRECTIONAL SERVICES
John Dingwall |
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AIM: THE FIRST PILLAR OF PUBLIC MANAGEMENT
Ole Ingstrup, Paul Crookall and John Dingwall |