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by David Zusman
A recent visit to England and Scotland reminded me of the many innovations in public sector management taking place around the world. There has been a steady stream of reports on the government’s performance on a number of key policy areas based on performance measures and other metrics used to hold agencies or departments to account.
In Scotland, much of the discussion (aside from speculation on an independence vote) has been directed to the government̵...
Jocelyne Bourgon is the President of the Canadian Centre for Management Development. From 1994 to January, 1999, she was Clerk of the Privy Council of Canada, Secretary to the Cabinet, and Head of the Public Service of Canada.
Photo Credit: Deborah Dekok
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SERVICE DELIVERY SUCCESS IN AUSTRALIA
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"ENTERPRISING" ADMINISTRATIVE SERVICES
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A ROADMAP FOR NEW CKOS
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PRIDE AND RECOGNITION IN THE PUBLIC SERVICE
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BALANCING ACCOUNTABILITY AND AUTONOMY
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JOCELYNE BOURGON ON MANAGING IN THE KNOWLEDGE-BASED ECONOMY
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INTEGRATING STUDENTS INTO THE WORKPLACE
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THE VOICE OF THE ELECTRONIC MAJORITY
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